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Shipping
What are your delivery times?
Please allow 3-5 business days
How much will shipping cost?
Free shipping anywhere in New Zealand
Can you provide worldwide shipping?
Yes! International shipping is $45 NZD, Australia is $15 NZD
My Order
What if I receive the wrong product?
Please send us an email at hello@solhaven.co.nz and let us know so we can sort the issue for you
Do you offer exchanges for faulty items?
Yes, please send us an email and images of your Solhaven bag and we will get back to you as soon as we can
Product
How do I return my product?
Every Dream First Pillow Bag comes with our 30-Day Fit Guarantee. If your pillow doesn’t fit, or if the bag doesn’t meet your expectations for any reason, please email us at hello@solhaven.co.nz to start the returns process.
How do I care for my product?
Your Solhaven bag can be hand washed and line dry inside out for the best protection.
