Any Questions or Queries?

Yes! Most memory foam and ergonomic pillows fit comfortably inside the Dream First Pillow Bag, the Necks Best Thing pillows have been tried and tested many times by happy customers.

Absolutely. Our pillow bags are designed to travel easily, they fit within standard airline carry-on dimensions and most airlines allow a pillow as a personal item, extra to your carry-on.

Unlike using a regular pillowcase or travel bag, our pillow bags are purpose-designed for travel, with luxe finishes, internal and external pockets, and brushed gold zips. They protect your pillow and your style wherever you go.

New Zealand and Australia: Free shipping anywhere with NZ Post or Aramex.

Please allow 1 - 3 Business Days for NZ delivery or Australia 3-10 Business Days

*Please allow an additional 2 days for rural delivery, holiday periods & unforeseen courier delays.

Yes! International shipping is $40 NZD

Solhaven is not responsible for any duties payable on delivery

Every Dream First Pillow Bag comes with our 30-Day Fit Guarantee. If your pillow doesn’t fit, or if the bag doesn’t meet your expectations for any reason, please email us at hello@solhaven.co.nz to start the returns process.

Yes, please send us an email and images of your Solhaven bag and we will get back to you as soon as we can

The bag can be gently spot-cleaned with mild detergent and a soft cloth or hand washed, then line dry inside out for the best protection. We recommend avoiding full machine washing to preserve the bag’s structure and gold detailing.

Keep it in a cool, dry place, you can fold it flat or keep it in your favorite suitcase so you don't forget your pillow on your next trip.

Our brushed gold zips are designed to travel beautifully. To keep them looking fresh, wipe gently with a soft, dry cloth and avoid harsh chemicals.